We make every
effort to ship orders as quickly as possible. Most orders are shipped
within two business days after they are processed. Orders are processed
within 24 hours after they are ordered. A tracking number will be
provided upon shipping.
Click Here to pay for an extra shipping charge for an existing order.
This site uses a
secure online checkout system which uses the latest encryption
technology to ensure that every transaction is secure. All transactions
are processed over a Secure Socket Layer (SSL).
We never rent or sell our customers' data to anyone.
We do not provide any information, including e-mail address, to outside
parties, except as needed to complete your transaction and deliver your
order. If you have ordered from us, we may occasionally update you via email
or mail to announce special discounts or new features. If you do not
wish to receive email from us, simply follow the instructions to unsubscribe. We use third-party advertising companies to serve ads when you visit
certain pages on our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies,
click here.
We make every
effort to provide the most accurate pricing. However we reserve the
right to make corrections, adjustments or changes without notice. If you
have ordered an item that is subject to a price increase, we will hold
your order and inform you of the increase.
All items ordered online will be processed within 24 hours. Many orders are processed just minutes after the order is placed. Orders
cancelled after they are processed will be subject to a 10% service
charge. A 20% restocking fee will be imposed on any order cancelled
after it has been processed and shipped. Products that are custom
designed, custom built products, and special ordered products are not
subject to cancellation.
HowToWireaHouse.com or its affiliates assumes no liability
associated with the usage of any products sold. The buyer is responsible
for any loss, damage or expenses of any kind arising out of the use or
misuse of the purchased product. By placing an order, the buyer
acknowledges that he/she has carefully read & studied all policies and
signifies agreement them.
Although we have
worked hard to make sure that all information and content on our site is
correct, we can't guarantee the accuracy of the information contained on
this site or provided links to other sites. This would include any
answers or comments to users regarding questions that they may have. Many descriptions for most of the products on this website are directly from the manufacture. Therefore we cannot guarantee the accuracy of these descriptions. It is the buyers responsible to make a purchase that is based on the UPC or part number and not the description on our website. Please refer to the manufacture website or manufacture catalog for descriptions.
Doing electrical work incorrectly, as you may know, can kill you and/or
others. Therefore it is advised that only a licensed knowledgeable
electrician or person supervised thereof perform electrical work at a
given location.
All our products are shipped brand new and come with full manufactory
warranties. We want you to be completely satisfied with your purchase.
The following is a guideline for returns.
Defective Returns: You may return defective items to us within
14 days of
purchase date for replacement or refund (less shipping charges). After 14 days, the
manufacturers warranty will apply. All returns must
have an Return Merchandise Authorization Number (RMA#). Please call for a RMA#. It is the buyer's
responsibility to return any defective merchandise. We strongly
recommend insuring your shipment for the full value of the purchase. We
are not responsible for returned merchandise that is lost or damaged in
transit.
Non-Defective Returns: You may return
non-defective items to us within 14 days of purchase date for replacement or refund (less shipping charges). A re-stocking fee
of 20% will apply on returned non-defective items in perfect unused
condition. All returns must have an Return Merchandise Authorization
Number (RMA#). Please call for a RMA#. It is the buyer's
responsibility to return any non-defective merchandise. We strongly
recommend insuring your shipment for the full value of the purchase. We
are not responsible for returned merchandise that is lost or damaged in
transit.
Condition of Return: All returned merchandise must be in
original factory condition, including all packaging materials, inserts
and manuals, and warranty cards (not filled-out) and all accessories.
Merchandise that is returned with missing items is subject to a 25%
restocking fee.
If you have a coupon code, please enter the code on our Secure Online
Checkout. Please note that only one coupon can be use per order. Also,
coupons cannot be used in conjunction with 'On-Sale' products.
If you are about to make a purchase and discover
a lower advertised price offered by a local retail competitor on the same
available brand and model,
let us know and we'll match that price on the
spot.
If your price match request is approved, a coupon
code will be sent to the provided email address. During the checkout
process, this coupon code can be used to drop the product price to the
matched price.
Exclusions: The Price Guarantee does not apply to our competitors' free offers, limited-quantity items, open-box items, used items, clearance items, Outlet Center items, mail-in offers, financing, bundle offers, auction pricing, or pricing errors. The item must be posted on the competitor's website & we must be able to view that price. You must request a price match via e-mail before purchasing a product. No additional sales or discounts can be used with or in addition of a price match. We retain the right to decline any Price match Request. Policy is subject to change without notice.